Client Retention Calculator — Retention Rate & Revenue Impact
Measure client retention rate and estimate the revenue impact of keeping more clients.
How We Calculate This
Calculates retention rate as a percentage and estimates the revenue impact of lost clients and potential improvement.
The formula
Retention rate = (Returning clients / Total clients) x 100
Lost revenue = Lost clients x Average spend x Visits per year
Frequently Asked Questions
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Last updated: February 2026
All calculations are estimates. Always perform a strand test before chemical services.